Overview of Volunteer Management Process

Flexible, Web-based Registration

• Administrators can choose the registration method that fits the group’s preferred process.
• Individuals can self-register and update personal information online, minimizing support staff requirements
• Registration can be restricted, permitting only Volunteer Coordinators to input, import, or change volunteer data

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Flexible Verification of Credentials

• Provides multiple options for the verification of credentials – choose automated or manual processes.
• Automated process directly accesses licensing data that is captured by the State and credentialing data from Credentials Verification Organizations (CVOs). Global Secure Systems works closely with organizations which provide medical licensing, identity and criminal history data in all 50 states.

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ESAR-VHP Emergency Credentialing Levels

• Customized volunteer profile fields provide the ability to ask unique profiling and credentialing questions to each type of volunteer group allowing you to gather data used in assigning ESAR-VHP emergency credentialing levels and NIMS resource typing.

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Registration Approval

• Permits volunteer coordinators to set different approval methods for each group – either automatic approval for all volunteers registering for that group or manual review for individual member approval or rejection.

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Regular Notification and Communication

• E-mail, fax and voice-through-phone notification technology provides volunteer coordinators with tools for conducting ongoing communications which are essential for keeping volunteer members participating in the volunteer group.
• Each group has a unique home page on which to post group-specific information and the ability to notify group members when new content is posted as well as the ability to send text notifications about trainings, announcements, etc.

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Emergency Alerting and Mobilization

• Sends emergency alerts and mobilizes entire volunteer groups or subsets of volunteers (based on specific skills or certifications required) via e-mail and voice-through-phone technology.
• Group website for posting crisis plans, documentation and protocols to need-to-know volunteers during an emergency event.

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